Setting a bad example: Have I Got Social Enterprise News For You

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I’m going to start with a confession.  I’m feeling a teeny bit fragile this morning after a Thanksgiving dinner (American father) last night at which one, maybe two, too many thanks were given.   I think I’m getting away with it so far though.  Just keep the coffee coming and if you could all keep the noise down it would be hugely appreciated.

Photo Credit: Denube via Compfight cc

Photo Credit: Denube via Compfight cc

Right, let’s get on with this week’s news:

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Social Finance Takeaway and a Bucket Load of Links

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by David McGlashan

Our Unlocking Social Finance workshop took place last week, and as something of a neophyte to the world of social investment I sat in on the day. Speakers from Big Society Capital, Social Finance, Esmee Fairbarn, Social Investment Business, London Early Years Foundation and Crowdcube provided an extensive introduction to the subject from both investor and investee perspective.  Here are some of the key things that I took away from the day…

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What does ‘customer satisfaction’ really measure?

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By Charlotte Young. Chair of Trustees, SSE.

What do you think when you hear that one organisation has a much better customer satisfaction rating than another? Does it make you feel it is a better organisation and nicer to deal with? Well,  be careful because it just isn’t as simple as that- especially not in our world of social entrepreneurship where we are trying to change the world! Continue reading

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Cobbled together in a bit of a hurry: Have I Got Social Enterprise News For You

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This is going to be short and to the point as I’ve been out and about spreading the word of SSE this week and only spent about 5 minutes at my desk. Broken links, bits I’ve missed out, bad spelling and missed punctuation should be attributed to me only starting this about two minutes ago.

Normal service (of inexcusable broken links, bad spelling and missed punctuation) will resume next Friday.

Photo Credit: Angelina Cupcake via Compfight cc

Photo Credit: Angelina Cupcake via Compfight cc

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News, views and a little bit of booze: Have I Got Social Enterprise News For You

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It’s Friday! We made it.  The weekend is only hours away, so get yourself a cup of tea (or maybe a gin and tonic if you are reading this after 5pm), sit back and let yourself be ever so slightly distracted by this week’s news.

(If you’d like to hit the tweet button after you’ve read it, you’d be doing me a favour as it may just help us reach 20,000 followers…we’re 12 away!)

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