Once upon a time…

by June O’Sullivan, London Early Years Foundation

 

June reading with children

We all like a good story and as someone who works with children, I particularly enjoy reading fairy stories to spellbound children. The stories are filled with characters who are good strong leaders and inevitably save the world from evil… Continue reading

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Russell L. Ackoff and the F-Laws of business

Since I recommended Peter Day's World of Business in my top 10 podcasts for social entrepreneurs, it's only become more relevant. In the past few weeks, the programme has covered the Salvation Army (once described by Peter Drucker as the most effective organisation in the world, in any sector), Project Alcatraz (or how a Venezuelan businessman became a social entrepreneur) and, most interestingly of all for me, the thoughts and learnings of the late Russell Ackoff, a management and business thinker.

Ackoff speaks much sense about a whole range of topics related to business and management, but I was particularly interested (given our work here at SSE) in his emphasis on learning. He's strong on the difference between teaching and learning (something which we still struggle at times to get across). He emphasises that an ability and willingness to learn are the keys to a successful organisation, and that one can only learn from doing something wrong (or making a mistake). Further, the best opportunities for learning come in the face of adversity or difficult times: perhaps we should reframe 2010 as "a great year of learning for the third sector". More seriously, this chimes exactly with our belief in learning-by-doing.

I particularly like his distinction between errors of commission and errors of omission. The former consist of doing something that should not have been done; the latter consist of not doing something that should have been done. Ackoff contends that errors of omission are much more serious, because they cannot be corrected or retrieved…they are lost opportunities; and that organisations fail more often because of what they do not do, rather than what they do. But this is not often reflected in practice, because it is only errors of commission (i.e. what has been done wrongly) that are recorded and noted, which tends to make people averse to risk and less prone to challenging the status quo. Which makes an entrepreneurial ethic all the more important in establishing, leading and working within an organisation.

I've added three Russell Ackoff books to the SSE bookshop:

BigFlaws
Management f-Laws: how organisations really work

TurningLearning
Turning Learning Right Side Up

LittleFlaws
A Little Book of f-Laws

You can also download a pdf of the latter for free from www.f-laws.com

Highly recommended.

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Top 10 podcasts for social entrepreneurs

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Following on the back of the top 10 blogs for social entrepreneurs, I thought I might add to that with some podcast links. I've been travelling a bit of late (currently on my way to Leeds) which, in addition to the commute, has meant a fair amount of podcast listening. I'm retreading a bit of previous ground here (see Podcasts + Pendolinos, Recent Social Enterprise podcasting, and Podcasts and  Audio Links), but there have been some decent additions to some old favourites….so here goes:

1) First up has to be Peter Day's World of Business which is consistently interesting about all aspects of business. And, when you consider that the last three episodes have featured employee-ownership, biofuels and entrepreneurship advice, it is also often of considerable relevance to social entrepreneurs

2) More specifically of this world is Social Innovation Conversations which is a US-based podcast affiliated to Stanford Social Innovation Review; mostly it is downloadable episodes of panels / speeches from events, but they are usually high quality people talking about relevant issues, so definitely worth a look through the archive

3) Evan Davis is best known for hosting Dragon's Den here, but I think his Bottom Line radio programme is great. Simple format (3 CEOs, 3 different companies, discussing few specific topics) and doesn't outstay its welcome. Has featured Divine Chocolate's Sophi Tranchell and Anne MacCaig of CafeDIrect previously.

4) SmallBizPod is the leading small business specific podcast, and Alex Bellinger does a terrific job with it, meeting entrepreneurs and raising issues that you don't find elsewhere. You can find a social enterprise specific section on the website with interviews from events and leading social entrepreneurs.

5) Echoing Green has been supporting social entrepreneurs for 20 years or so, and is one of the few support organisations to have ventured into podcasting. Its Be Bold podcast is about careers and is obviously pretty US-centric, but there's some good stuff here regardless: about people's motivations, about supporting oneself, about personal development and so forth.

6) Staying in the US, PRI do an occasional social entrepreneurship podcast, usually focused on international development work, and usually quite brief; but decent-enough

7) For a more cerebral take, and cutting-edge business thinking, try HBR's IdeaCast. Occasionally tiresome when it's just Harvard authors plugging Harvard books, but it's a good place for prompting new thinking and new ideas.

8) I've recently got into the Business podcast from the Guardian, which is pretty good + snappy about current business events + news; occasionally features ClearlySo supremo Rod Schwartz as well….

9) Some decent enough bitesize intro podcasts from Enterprising Non-profits in Canada (planning, value, what is social enterprise etc)

10) Brand new is the Ashoka Tech podcast, which has started with an episode on World Toilet Day (insert joke about starting at the bottom here….); bodes well, but too early to tell: one to keep an eye on.

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And if that's not enough for you, see our bookmarks for more, or check out the 100 best small business podcasts, although if you;ve got time to listen to all of those, then the business is probably going down the pan :0)

Working up the courage / energy to do twitter lists (twists?) at some point soon….

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