Accessibility statement for SSE
SSE are committed to ensuring digital accessibility for all users, including those with disabilities. We are making continuous improvements to our user experience for all users and applying relevant accessibility standards as part of our process.
Conformance status
The Web Content Accessibility Guidelines (WCAG) is a set of standards that must be adhered to in order to ensure accessibility for people with disabilities. There are 3 defined levels of conformance: A, AA and AAA. The SSE Website is conformant with WCAG 2.2 AA.
Structure of the site
We have one set of pages for the whole site, which we aim to make accessible to all. We do not separate accessible and less accessible pages into separate sections.
A link to a site map can be found at the footer of every page, which shows the organisation of the whole site.
Why is there no button to make text larger?
Browser technology has moved on significantly, enabling easy page zoom with shortcuts that should be listed in the ‘View’ menu of the browser. Page zoom has the benefit that each element of the page will be scaled proportionately.
We have also learnt that many people with visual impairments have their own software built-in to automatically increase the text size. However, we don’t want to make assumptions, so if this is not the case for you then please let us know via the contact information below.
Content
We aim to use clear, plain English in a concise and meaningful way.
Where are we falling short?
We know that we won’t get everything right. We’d like to hear from you if parts of this website, or any part of our work, are designed in a way that is not accessible to you or makes you feel excluded.
We will only improve with your feedback and insights. Please drop us a line at [email protected] or 0207 089 9120.